Client
Success Stories
CTO advisory services to help teams stop surviving and start scaling.
Real Businesses. Human-Centered Digital Solutions.
AdaZai Consulting is rooted in the belief that one-size-fits-all strategies serve no one. Plus, what’s the point of fixing a problem if it creates three new ones? Each undertaking features a custom approach built on alignment between people and processes, tech and goals, vision and execution.
Whether acting as your fractional CTO for digital transformation or guiding your team through process optimization, my goal is always to provide clarity, collaboration, and results you can build on.
No cookie-cutter templates. No 50-page slide decks collecting dust. Just smart, collaborative solutions that work for real businesses like yours.
The following case studies spotlight how that philosophy plays out across industries and challenges—from warehouse automation and accounting modernization to strategic planning and change leadership.
What do they all have in common?
Clear Outcomes
Sustainable systems that actually stick
Empowered Teams
If you’re scaling fast, drowning in duct-tape workflows, or facing change fatigue, you’ll see what’s possible when empathy meets operational excellence.
Explore the stories below to see how AdaZai helps organizations clear the friction, build momentum, and grow with intention!
How a Logistics Company Modernized for Speed, Accuracy, and Growth
Scaling Smarter:
The Challenge
A national logistics company was still relying on outdated manual systems for picking and receiving. Errors were common, staff were frustrated, and the company couldn’t scale efficiently.
The Desire
Improve order fulfillment accuracy and allow the company to meet rising demand with precision and efficiency.
The Solution
Create a Warehouse Management System (WMS) to automate key workflows and allow for measurable growth and efficiency
Integrate custom software seamlessly with existing operations to eliminating frustration and boost staff satisfaction
Provide thorough training and support to reduce transition stress and increase staff confidence
See how AdaZai can streamline your systems so you can grow without breaking your ops.
The Impact
50%
faster processing times
90%
reduction
in order errors
30%
more orders filled —
without adding new staff
“You will be missed. Your dedication, customer excellence focus, and all-around positive attitude have contributed to so many significant accomplishments and achievements.”
Human-Centered Efficiency:
Rethinking Onboarding and Offboarding in Life Sciences
The Challenge
A life sciences firm needed to improve employee onboarding and offboarding. The process was slow, inconsistent, and put data security at risk.
The Desire
Remove redundancy and repetition, reduce security risks attributed to incomplete offboarding, and eliminate frustration related to hiring and turnover.
The Solution
Streamline and automate key workflows to speed up productivity
Improve documentation and accountability for greater employee buy-in
Safeguard sensitive data by closing security gaps and eliminating process inconsistencies
Create a more welcoming and respectful employee experience
Make your first and last impressions count by optimizing your employee experience from both sides.
The Impact
40%
faster onboarding
95%
fewer security incidents
Improved satisfaction among new and departing employees
“AdaZai Consulting transformed our onboarding and offboarding processes, making them more efficient and secure. Heather’s expertise was evident every step of the way.”
From Burnout to Balance:
Automating Accounting in Healthcare
The Challenge
A healthcare organization was bogged down by manual accounting. Staff were overwhelmed, reports were late, and errors were frequent.
The Desire
Eliminate time-consuming data entry, reduce labor costs, eliminate errors and compliance risks, and increase team morale.
The Solution
Automate repetitive tasks using tools already in place, thereby delivering faster outcomes with fewer resources
Create error-reducing workflows to both reduce team overwhelm and increase employee morale
Train staff to use new systems with confidence, improving accuracy and compliance rate
Want peace of mind and fewer spreadsheets? Let’s automate what’s slowing you down.
The Impact
Cut process time by nearly
50%
40%
fewer file errors
Freed up team capacity for higher-value work
“We now operate more efficiently and with greater accuracy, which is crucial in the healthcare industry.”
Leading with Alignment:
Strategic Planning for a Life Sciences PMO
The Challenge
A growing life sciences company was struggling to manage projects across departments. They hadn’t built any consistent processes, so strategic benchmarks were rarely met.
The Desire
Standardized project management practices, more efficient use of people and budgets, and greater strategic alignment for all projects.
The Solution
Create long-term plan with a full Project Management Office (PMO) gap analysis
Build 3-year, data-driven implementation roadmap
Form transparent communication plans to engage stakeholders
Identify risk-mitigation strategies and a phased approach to increase buy-in
Start building projects instead of just juggling them.
The Impact
Standardized practices across departments
Stronger cross-functional collaboration
Clear alignment between projects and company goals
“We were provided with a clear and effective long-term strategy for our PMO. AdaZai’s approach has significantly improved our project management practices and alignment with our strategic objectives.”
Taking Back Control:
Cutting Costs and Gaining Speed in Manufacturing
The Challenge
A manufacturer was spending too much on third-party warehouse services and lacked visibility into operations. They had little to no control over inventory and fulfillment, and delays, errors were leading to growing client frustration.
The Solution
Install a custom WMS for smooth workflows and data integrity
Reengineer internal processes to slash costs and increase autonomy
Train staff and build internal capacity to empower staff
Optimize inventory and fulfillment workflows
Why pay someone else to slow you down? Let’s build systems you control, for good.
The Impact
$450K
in cost savings
Gained full operational control
40%
faster order processing
“The flexibility and willingness to work with barriers not only allowed for streamlined processes but also positioned us for future growth.”
From Clutter to Clarity:
Dashboarding Support Workflows in Healthcare
The Challenge
A healthcare client had no visibility into their support ticket system. Resolutions were slow, and teams had no clear way to track or analyze trends.
The Desire
Faster response and resolution times, clear ticket visibility and tracking, and data reporting to strategically drive improvement efforts.
The Solution
A real-time support dashboard with live views of ticket status and ownership
Analytics to track trends, identify bottlenecks, and deliver reliable reports
Automated alerts for high-priority issues
Team training to use tools with confidence and increase adherence
Bring clarity to your chaos—ask about a custom dashboard to help your team move forward.
The Impact
50%
faster resolution times
Full visibility into support workflow
Data-driven improvements and accountability
“It’s hard to find the appropriate words to express our gratitude to you as a member of the team.”
Q+A
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Companies of all sizes—from solopreneurs and teams of two, to growth-stage organizations of 200+. Whether you're just starting to scale or knee-deep in operational complexity, we’ll tailor the work to fit your size, team, and goals.
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Nope. That’s like washing the dishes before putting them in the dishwasher. You don’t need to organize your chaos before asking for help—I’ll help you sort through it and build a smarter, more sustainable structure that actually supports your work.
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I’ve worked across a variety of industries, but my specialty isn’t the sector—it’s solving operational and tech misalignment. If your business is growing and your systems are holding you back, we’ll likely be a great fit.
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That depends on your goals and scope, but most clients feel immediate relief within the first few weeks—just having a plan, priorities, and progress is a game-changer. Longer-term transformation unfolds over a few months, with clear milestones along the way.
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Not at all. Some of my clients are solo founders; others have departments. What matters most is that you’re ready to make things better—and open to collaborative problem-solving.
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Don’t worry, I won’t just hand you a roadmap and disappear. I stick around to guide your team, troubleshoot hiccups, and make sure the plan actually works. You’ll never be left wondering, “What now?”
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If you're saying things like “this isn’t working,” “we’ve outgrown this,” or “I don’t even know where to start,” you’re ready. A free consultation will help you get clarity, then we’ll figure out the right path forward together.
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No. Each project is different and tailored to what you need, not some arbitrary timeline. My work is designed to free you up, not tie you down!